Privacy Policy

1. Introduction

Pranaalika Tagline (OPC) Private Limited ("Pranaalika," "we," "us," or "our") operates the Pranaalika Nirman construction management platform, including our website at construct.pranaalika-tagline.com, mobile applications for iOS and Android, and related services (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Full name
• Email address
• Phone number
• Organization name
• Password (stored in encrypted form)

2.2 Project & Business Data

When you use the Service, you may provide:

• Construction project details (names, locations, timelines)
• Site information and descriptions
• Worker and labor records (names, roles, attendance, payroll)
• Material inventory and procurement data
• Financial records (budgets, expenses, invoices)
• Issue reports and quality control data
• Photos and documents uploaded to projects
• Daily progress reports (DPR)

2.3 Automatically Collected Information

• Device type and operating system
• Browser type and version
• IP address
• Usage patterns and feature interactions
• Login timestamps

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Authenticate users and manage accounts
• Generate AI-powered reports and insights for your projects
• Send notifications about project activities (issues, material requests, etc.)
• Provide customer support
• Analyze usage to improve our platform
• Comply with legal obligations

4. AI Features & Data Processing

Our AI-powered features (AI Assistant, automated reports, insights) process your project data to generate analysis and recommendations. This processing occurs on our servers and through third-party AI providers (such as OpenAI and Anthropic). Your project data sent to AI providers is:

• Used only for generating your requested analysis
• Not used to train AI models
• Not shared with other customers
• Processed in accordance with our data processing agreements with providers

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Organization members: Data is shared within your organization as configured by your admin
• Service providers: Cloud hosting (database, storage), AI processing, email delivery
• Legal requirements: When required by law, regulation, or legal process

6. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing (bcrypt)
• Role-based access control within organizations
• Regular security audits and monitoring
• Multi-tenant data isolation — your data is never accessible to other organizations

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete your personal information within 30 days. Project data associated with your organization may be retained if other members are still active.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your account and personal data
• Export: Download your project data in standard formats
• Restriction: Limit how we process your data

To exercise these rights, contact us at adimurthi.adavala@pranaalika-tagline.com.

9. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: